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Hassled at the grocery store yesterday

tattedupboy

Regular Member
Joined
Aug 10, 2006
Messages
518
Location
Gary, Indiana, USA
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Yesterday, on February 11, I was grocery shopping while carrying concealed in a Fobus paddle holster, my preferred mode of carry during the winter months. Apparently, at some point, perhaps while I was bending down, my jacket must have ridden up enough for someone to see my pistol, because after paying for my groceries and going over to the counter to bag up my groceries, the security guard at the store approached me.

Even though I broke no law (accidental exposure and printing are not illegal here in Indiana; in fact, our permit is just a license to carry; this means, it is a license to carry however you choose, whether openly, concealed, duct taped to your forehead, or whatever else), the guard told me that upon seeing my weapon, the store manager wanted her to call the police on me. Needless to say, the entire experience was not very pleasant. Here is the text of the letter I sent to the corporate office today.


Customer Relations
ALDI, Inc.
1200 N. Kirk Rd.
Batavia, IL 60510

February 12, 2008

To Whom It May Concern:

My name is ******** ********** and I am writing to address an unpleasant experience I had while shopping at the ALDI store located at 3311 Grant St. in Gary, Indiana.

On Monday, February 11, I was shopping at this store, as I have done many times in the past. After paying for my groceries and going to the counter to bag them up, I was approached by the security guard. She proceeded to inform me that she had noticed the handgun I was carrying, which I am licensed to carry in public, and told me that guns are not allowed in the store. She also told me that the store manager had asked her to call the police, but she instead decided to approach me first. I pointed out that I was not in violation of any store policy due to the fact that there were no signs posted prohibiting licensed, law-abiding citizens from carrying firearms inside the store. When I explained that I was licensed and was simply a law-abiding citizen who was carrying for personal protection, she replied by saying that protecting customers was her job. I acknowledged that she was correct, but since I do not have a car to keep my handgun in while I’m in the store, I would have no way of protecting myself upon leaving the store if handguns are prohibited.

The guard then went to talk to the store manager, who told me that she prefers that customers don’t carry firearms in the store. When I explained to her that there were no signs prohibiting the lawful carrying of handguns by licensed, law-abiding citizens, she replied by telling me that she would contact the regional manager to see what exactly the company’s policy was toward this, and if she was right, she would see about getting signs posted.

The worst part of the encounter, however, was when the store manager told me that among her reasons for not wanting people carrying handguns in the store was that several of the ALDI stores in the area had been robbed recently, and the prohibition served as a safety measure. What offended me about this statement was the fact that she seemed to be suggesting that carrying a handgun made me no different from the criminals who have robbed other stores in the area and that prohibiting the carrying of handguns by licensed, law-abiding citizens such as myself would magically rid the store of crime. I tried to explain to her that such a policy would not stop criminals from carrying and using guns in the store, but to no avail.

I understand that ALDI is a private company and has the right to run its stores as it sees fit, and that includes prohibiting the carrying of handguns, even by licensed, law-abiding citizens. However, what I feel that ALDI does not have the right to do is to hassle law-abiding citizens who have done nothing wrong nor have committed any crime. Law-abiding citizens should not be getting treated like they are criminals, just because they happen to be carrying firearms for their own personal protection. I have been a loyal ALDI customer for a little over a year now, with no problems until that day. I would like to continue to do my shopping at ALDI, but only if I can be assured that nothing like this will ever happen again, whether I’m carrying a handgun or not. Furthermore, nothing is more important to me than my right to have at my disposal the tools I need to defend myself and my family against those who would do us harm. As much I enjoy doing my shopping at ALDI, if the day ever comes that I am treated this way again or see a sign prohibiting the lawful carrying of handguns by licensed, law-abiding citizens, I will never spend a dime of my money at any ALDI store ever again.

Sincerely,



an Aldi customer




As soon as I get a response, whether favorable or unfavorable, I'll post it on this site.
 

Schofield

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Jan 22, 2008
Messages
69
Location
Empire of, Alaska, USA
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All I can say is that was damn rude of them and your letter is very well written. The best way to complain is to not spend your money some place but without telling them *why* you aren't, they'll never change.
 

Sage of Seattle

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Oct 25, 2006
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164
Location
Boise, Idaho, , USA
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Great letter. I really like your constant drum-beat of "licensed law abiding citizen" throughout.

I'm interested in knowing what their response will be as well.
 

openryan

State Researcher
Joined
Apr 18, 2007
Messages
1,602
Location
, Indiana, USA
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Good letter.

Is that the Aldi that is across from the Pay-Low? Just wondering, cause I stopped by there a couple times to pick stuff up and OC'ed without incident, but I'm not out that way too much, its on Ridge, but I am unsure of the cross street.

I don't think I need to point out the irony in what the manager said...
 

VAopencarry

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May 9, 2006
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Berryville-ish, VA
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Typical sheep that can't think straight. Yeah, that no guns policy will surely keep you from getting robbed. Signs scare felons.....
 

sccrref

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May 11, 2007
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Location
Virginia Beach, VA, , USA
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VAopencarry wrote:
Typical sheep that can't think straight. Yeah, that no guns policy will surely keep you from getting robbed. Signs scare felons.....
+1 We all know how well criminals follow the rules. Especially when they are posted to remind them of what a target rich environment they are in.:banghead:
 

color of law

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Oct 7, 2007
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Cincinnati, Ohio, USA
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I usually let them know the adage: Receive good service from a company, you will tell one other person. Receive bad service from a company, you tell 7 other people.
 

tattedupboy

Regular Member
Joined
Aug 10, 2006
Messages
518
Location
Gary, Indiana, USA
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openryan wrote:
Good letter.

Is that the Aldi that is across from the Pay-Low? Just wondering, cause I stopped by there a couple times to pick stuff up and OC'ed without incident, but I'm not out that way too much, its on Ridge, but I am unsure of the cross street.

I don't think I need to point out the irony in what the manager said...
Nope. This Aldi is on Grant St. only a few blocks west of IUN.
 

Beau

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Dec 6, 2007
Messages
672
Location
East of Aurora, Colorado, USA
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tattedupboy wrote:
.... When I explained that I was licensed and was simply a law-abiding citizen who was carrying for personal protection, she replied by saying that protecting customers was her job.....
I think you should have asked her if she would be willing to accompany you throughout the store while you conducted your shopping. It is her job to protect you. The only way this can be done effectively is if she is with you at all times. Oh yeah, since you don't have a car she would need to walk you home as well.
 

squarepeg

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Jan 28, 2008
Messages
96
Location
Indiana, ,
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color of law wrote:
I usually let them know the adage: Receive good service from a company, you will tell one other person. Receive bad service from a company, you tell 7 other people.
I think this adage needs to be updated for the internet age. "Receive bad service from a company, you tell 700 people." Very well written letter. I only hope to be able to speak half as well as you wrote when I am approached on the topic.
 

color of law

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Oct 7, 2007
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Location
Cincinnati, Ohio, USA
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Beau wrote:
tattedupboy wrote:
.... When I explained that I was licensed and was simply a law-abiding citizen who was carrying for personal protection, she replied by saying that protecting customers was her job.....
I think you should have asked her if she would be willing to accompany you throughout the store while you conducted your shopping. It is her job to protect you. The only way this can be done effectively is if she is with you at all times. Oh yeah, since you don't have a car she would need to walk you home as well.
And she will act as your human shield. I'm shure she is willing to take the bullet for you.
 
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